Privacy & Cookie Policy
Last updated: November 2025
Website: https://xtirpa.com
Company: Xtirpa™ — A division of Canopy Brands, Inc.
Address: 1040, boul. Industriel, Granby (Québec) J2J 1A4, Canada
Email: info@xtirpa.com
1. Introduction
Welcome to Xtirpa™’s Privacy & Cookie Policy.
This page explains how we collect, use, and protect personal information when you visit xtirpa.com, contact us, or use our services such as the Xtirpa Academy, Configurator, or Partner Portal.
We are committed to transparency and compliance with the General Data Protection Regulation (GDPR), Canada’s PIPEDA, and other applicable privacy laws.
2. Data We Collect
We may collect the following categories of data:
Contact details: name, company, country, email, and phone number.
Professional information: job title, organization, and sector.
Website data: IP address, browser type, device, operating system, referring pages, and browsing actions.
Form submissions: messages or details sent via contact forms or product inquiries.
Cookies and analytics: information collected through tracking technologies (see Section 8).
We do not intentionally collect sensitive personal data (e.g., health, financial, or biometric data).
3. How We Use Your Information
We process personal data for legitimate business purposes, including:
Responding to inquiries and customer requests.
Managing partner and reseller relations.
Providing consulting, training, and support.
Sending updates, newsletters, and product announcements (with consent).
Maintaining and improving our website and services.
Fulfilling legal and contractual obligations.
4. Legal Bases for Processing (EU/EEA)
Under GDPR, our processing is based on:
Contractual necessity: to respond to your requests or provide services.
Consent: for newsletters, cookies, and marketing communications.
Legitimate interest: for improving our services and ensuring website security.
Legal obligation: to comply with applicable laws.
5. How We Share Data
Your data may be shared only with:
Affiliates within Canopy Brands, Inc.
Authorized distributors or resellers to follow up on your product interest.
Service providers (e.g., hosting, analytics, or newsletter tools).
Authorities when legally required.
We do not sell or rent personal data.
6. International Data Transfers
As Xtirpa™ operates from Canada, your personal information may be transferred and processed outside your country of residence.
Canada has been recognized by the European Commission as providing adequate protection for personal data.
7. Data Retention
We retain personal data only for as long as necessary for the purposes described here or as required by law.
Contact form data is typically kept for up to 3 years unless deletion is requested earlier.
8. Cookie Policy
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help the site function properly, remember your preferences, and improve user experience.
Some cookies are essential, while others are used for analytics or marketing.
8.2 Types of Cookies Used
| Type | Purpose | Examples |
|---|---|---|
| Essential cookies | Enable core site functionality such as security and accessibility. | Session cookies, consent cookies. |
| Performance cookies | Collect anonymous data about how visitors use our site. | Google Analytics. |
| Functionality cookies | Remember preferences (e.g., language, location). | Language selection, cookie banner settings. |
| Marketing cookies | Track interactions for remarketing or social media integration (only with consent). | Meta Pixel, LinkedIn Insight Tag, YouTube embeds. |
8.3 Analytics and Tracking Tools
We may use third-party analytics services (e.g., Google Analytics) to understand how visitors interact with our website.
These tools collect information such as your IP address, browser type, and pages visited, which helps us improve performance and usability.
You can learn more and opt out here:
https://tools.google.com/dlpage/gaoptout
8.4 Managing Cookies
You can control or delete cookies at any time by:
Adjusting your browser settings to refuse or delete cookies.
Clicking the “Your Privacy Choices” or “Cookie Preferences” button available on the website.
Withdrawing your consent directly from the cookie banner.
Disabling cookies may affect some site features or performance.
8.5 Consent Management
When you first visit our site, a cookie banner appears to obtain your consent for non-essential cookies.
You can update your preferences anytime via the Your Privacy Choices button.
9. Data Security
We use appropriate technical and organizational measures to protect personal data against loss, unauthorized access, or misuse.
However, no online system is completely secure; users share data at their own risk.
10. Your Rights
Depending on your jurisdiction, you have the right to:
Access your personal data.
Request correction or deletion.
Withdraw consent at any time.
Object to processing for marketing or analytics.
Request data portability (where applicable).
File a complaint with a data protection authority.
To exercise your rights, email us at info@xtirpa.com.
11. Third-Party Links
Our site contains links to third-party websites (e.g., Academy, Partner Portal, YouTube, LinkedIn).
We are not responsible for the privacy practices or content of these sites.
We encourage you to review their privacy policies.
12. Updates to This Policy
We may update this Privacy & Cookie Policy to reflect legal or operational changes.
Revisions will be posted on this page with a new “Last updated” date.
13. Contact Us
If you have any questions about this Privacy & Cookie Policy or your personal data, please contact:
Xtirpa™ – Data Protection Officer
1040, boul. Industriel
Granby (Québec) J2J 1A4 – Canada
📧 info@xtirpa.com
